Expert BigCommerce Review 2018

In a nutshell: BigCommerce hosts a comprehensive eCommerce platform allowing store owners to customize their site, manage payments and shipments, and sell products on Amazon, Ebay, and Facebook. New customers can try out BigCommerce risk-free without providing payment details with the 15 day free trial.

Overview

BigCommerce helps businesses manage and grow their online store. The platform allows users to sell on marketplaces and social media channels. Customers can test BigCommerce with a free trial. BigCommerce offers a complete platform to design and setup your eCommerce site with over 100 templates. BigCommerce gives you the tools to accept payments, ship orders, analyze your business, and drive traffic to your business.

Features

All BigCommerce plans come with a responsive website, single page checkout, shipping label discounts, real time shipping quotes, professional reporting tools, a blog, product ratings and reviews, and dedicated SSL. By signing up for BigCommerce, you gain access to over 100 professional and modern eCommerce themes.

Payment Options

BigCommerce gives you the tools to accept leading payment solutions. Payment options include all major credit cards, PayPal, Apple Pay, coupons, discounts, and gift cards in a single deck. Each plan has different payment processing fees for special credit cards. You can choose from PayPal powered by Braintree, Square, Stripe, WorldPay, First Data, Cybersource, Authorize.net and many more.

The Standard Plan charges 2.9% + $0.30 per transaction. The more expensive plans offer lower rates. The Plus Plan charges 2.5% + $0.30 per transaction. Meanwhile, the Pro Plan charges 2.2% +$0.30 per month. Finally, the Enterprise Plan charges 2.2% + $0.30 or lower per transaction.

Pricing

BigCommerce offer four different pricing options to suit the needs of different businesses. The Standard and Plus Plans provide affordable eCommerce solutions for new and emerging businesses. The Standard Plan costs $29.95 per month and includes a full-featured online store. The Plus Plan costs $79.95 and, in addition to the online store, provides optimized conversion and customer group management.

Fast growing businesses and established brands can choose from the Pro and Enterprise Plans. The Pro Plan starts at $199.99 and includes high-volume security and analytics. Established businesses can purchase the Enterprise Plan which tailors to your business. Customers can try out BigCommerce with solutions a 15 day free trial.

Customer Support

Customers can contact support available 24/7 by live chat, phone, or email. BigCommerce hosts active social media pages on Facebook, Twitter, LinkedIn, YouTube, Pinterest, and Google+.

EnterpriseStandard PlusPro
Price Pricing tailored to your business $29.95 per month $79.95 per month $199.95 per month
Blog
Mobile store
No transaction fees
Security
Shipping
Social media store
Staff accounts
Bandwidth Unlimited Unlimited Unlimited Unlimited

Video Review

Joe Schwartz | eCommerce Editor

Our chief content editor, Joe manages a diverse team of content writers. He holds a degree in online communications and his writing has been featured in a wide range of online publications.

Pros
  • 15 day free trial
  • 99.99% uptime
  • 100+ responsive templates
  • No hosting or update expenses
  • Easy shipping & tax automation tools
Cons
  • Lots of add-on fees
  • Shopping cart sold separately
Bottom Line
BigCommerce eCommerce platform gives customers the tools to design, build, and manage their online store with flexible pricing plans.
Top 5
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3
9.1
4
8.8
5
8.0

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